PRIVACY POLICY

Last updated: August 1, 2024

This Privacy Policy governs our websites that display or link to this Privacy Policy (each, a “Site”), and it describes our privacy practices for the activities described in this Privacy Policy. Please read it carefully to learn how we collect, use, share, and otherwise process information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you (“Personal Information”), and to learn about your rights and choices regarding such Personal Information. In this Privacy Policy, “Natalie's Secret Club,” “we,” “us,” and “our” refer to Natalie's Secret Club, located at 1100 S Miami Avenue, Miami, Florida 33130, and its affiliates.

By accessing and using a Site, you consent to the collection, maintenance, use, and disclosure of your Personal Information as described in this Privacy Policy and agree to the Terms of Use, which are incorporated here by reference. If you do not agree, please do not access or use a Site.

NOTICE AT COLLECTION OF PERSONAL INFORMATION

We collect the categories of Personal Information identified below. As indicated in the chart, some of these categories we “sell” or “share” (as such terms are defined in California and Florida law) for marketing purposes to business partners and third parties, such as data analytics providers, advertising technology vendors, and social media platforms as described in this Privacy Policy. We do not knowingly sell or share personal information about persons under the age of 16. Please click here to opt out of the sale or sharing of your Personal Information, including targeted advertising. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.

NOTICE AT COLLECTION OF PERSONAL INFORMATION

We collect the categories of Personal Information identified below. As indicated in the chart, some of these categories we “sell” or “share” (as such terms are defined in California and Florida law) for marketing purposes to business partners and third parties, such as data analytics providers, advertising technology vendors, and social media platforms as described in this Privacy Policy. We do not knowingly sell or share personal information about persons under the age of 16. Please click here to opt out of the sale or sharing of your Personal Information, including targeted advertising. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.

A. Category of Personal Information Collected

Do we sell or share the category of Personal Information?

Identifiers/biographical information, including name, postal and email address, phone number, or username.

online identifiers, Internet Protocol (“IP”) address, and other similar identifiers.

Yes/No


Yes/No

Personal information categories listed in the California Customer Records statute,such as your credit or debit card number.

Yes/No

Protected classification characteristics under California law, including your age and gender.

Yes/No

Commercial information, including items purchased, obtained, or considered and other purchasing or consuming histories or tendencies.

Yes/No

Internet or other electronic network activity information

Yes/No

Geolocation data

Yes/No

Audio, electronic, visual, thermal, olfactory, or similar information

Yes/No
Inferences, meaning inferences drawn from the above-listed categories of Personal Information to create a consumer profile reflecting consumer preferences or characteristics.

 

Yes/No

Sensitive Personal Information, such as your online L’ange account log-in name or email and corresponding password. 

We do not use or disclose such information for the purpose of inferring characteristics about you or for any purpose other than the limited permissible purposes set forth in the regulations implementing California law. Such purposes include providing our services and verifying, maintaining the quality of, and improving our services.

Yes/No

B. The Business and Commercial Purposes for Which We Collect and Use Your Personal Information:

  • To operate a Site, including providing the content on a Site and providing products that we sell via a Site;

  • To fulfill your orders on our e-commerce platforms;

  • To respond to your inquiries, and contact and communicate with you when necessary;

  • To use and disclose your payment card information only to process payments and prevent fraud;

  • To protect the security or integrity of a Site and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims, and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users;

  • To enhance your online browsing experience, including as a way to recognize you and welcome you to a Site;

  • To review the usage and operations of a Site, develop new products, and conduct analysis to enhance or improve our content and products;

  • To provide you with customized content, targeted offers, and advertising on a Site, across other websites, online services, or platforms, and through direct marketing;

  • To contact you with information and promotional materials from us or on behalf of our partners and affiliates;

  • To use your data in an aggregated, non-specific format for analytical and demographic purposes.

If you do not wish to receive communications from us about special offers and promotions, you can opt-out of receiving these communications by following the instructions contained in the messages you receive. Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide, and we may send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications.

Additionally, we may use your information for other purposes disclosed at the time you provide your information, or otherwise with your consent. We are committed to protecting and maintaining the privacy of your information. Therefore, we will process your data only in accordance with applicable data protection law and this Privacy Policy.

C. Retention

We will retain your Personal Information for as long as reasonably necessary to provide you with our Services that you request, for marketing purposes unless you opt out as described in our Privacy Policy, or otherwise where permitted or required in accordance with applicable law. We will retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. What this means in practice will vary between different types of information, and when we consider our approach, we take into account ongoing business or legal needs for the information, for example, in relation to tax, health and safety, and potential or actual disputes or investigations.

ACTIVITIES COVERED

This Privacy Policy applies to the processing of Personal Information collected by us when you:

  • Visit or use a Site, including by logging in to your account to make a purchase;

  • Visit our branded social media pages; and

  • Receive communications from us or otherwise communicate with us, including but not limited to emails, phone calls, and texts.

PERSONAL INFORMATION WE COLLECT

There are several ways we may obtain information about you, including through (A) information you provide to us directly; (B) information that we automatically collect; and (C) information we receive from third parties. This includes data that identifies you personally whether directly (i.e., your name) or indirectly (i.e., information about your online use).

A. Information You Provide Natalie's Secret Club collects information from you when you choose to share it with us. This may include when you visit a Site, log in at a Site, request information from us, sign up for newsletters or our email list, fill out a survey, request customer support, or otherwise communicate with or contact us. The information we collect may include your biographical information (i.e., name, address, email address, telephone or mobile number, date of birth, and gender), registration information (i.e., username), geolocation information, and/or payment information.

B. Information Automatically Collected

Whenever you visit or interact with a Site, we, as well as any third-party advertising and analytics partners and/or our service providers, may use cookies, web beacons, pixel tags, SDKs, scripts, or other technologies to automatically or passively collect information about your online activity.

Please note that we automatically collect the following information about you:

  • Computer or Device: We may automatically collect your IP address or other unique identifier or information from the computer or device you use to access a Site, including the browser type, device type, operating system, software version, hardware model, mobile network information, and the domain name from which you accessed a Site.

  • Usage Information: We also may collect information about your use of a Site, including the date and time you visit a Site, the areas or pages of a Site that you visit, the amount of time you spend viewing or using a Site, the number of times you return to a Site, recordings of chat sessions (including with the involvement of bots), other click-stream or Site usage data, and other websites that you may visit.

  • Location: We collect general information about where traffic on a Site is coming from around the world. This is used at an aggregate level to create reports to better understand our engagement with users.

  • Third Party Analytic Technologies: We may use third-party analytics and tracking tools to better understand who is using a Site, how people are using a Site, how to improve the effectiveness of a Site and related content, and to help us or those third parties serve more targeted advertising to you across the Internet. These tools may use cookies, pixel tags, or similar technology to automatically collect and store certain information. They may also combine information they collect from your interaction with a Site with information they collect from other sources.

Cookies and Other Similar Technologies

“Cookies” are text files that